Dr. Jacobson,

How does one express their feelings for a physician who has changed your life physically and emotionally, besides showing such respect for others? He gave me a feeling of confidence that I have never experienced from any physician. He’s made an “old” math teacher confortable with herself for the first time in 65 years and refreshed my optimism of the medical field. Dr. Steve Jacobson will always be my “favorite physician” and it’s my hope that this endorsement has as much of a positive impact on him as he has had on me.

Dr. Steve Jacobson’s smiles, firm handshakes and his caring side has been an incredible change for me to experience in a physician. I didn’t feel like a “number” and wasn’t just “cash”. I was treated as an individual with kindness and caring while he improved my self esteem at the same time. What a gift to give a patient! I’ll always be grateful to Dr. Jacobson for genuinely making me feel that he always had my personal “best interests” in mind.

I feel that “divine intervention” assigned my case to Dr. Steven Jacobson. Before my first appointment I held my breath wondering what this doctor would be like. Would he think I’m too old for corrective surgery? Am I “bothering” a Mayo surgeon? Will I be wasting the doctor’s valuable time from helping others? Will he seem “distant” and appear uncaring? These questions ran through my mind as my husband and I waited for Dr. Jacobson to enter the examination room. The door opened and he greeted each of us with a warm smile and confident handshake. Pulling up a chair, he looked at us “eye to eye” while addressing each of our concerns without giving us a feeling of time pressure as I have felt elsewhere in the past. He also gave extra time to think about any other questions that I may have, making me feel like I was his only patient. That is a gift that not all physicians possess.

Dear Dr. Jacobson,

I wanted to write and express my sincere and deep gratitude to you. I know I’ve told you “thank you” before but I felt compelled to put it in writing- perhaps so that on those difficult days you can remember that you are truly appreciated, your surgical decisions and expertise highly respected, and your patient communication and rapport valued. Although I am only one of thousands of patients you see, you made me feel personally cared for and valued. Thank you! I am a better person for having met you- professionally, personally and of course reconstructively.

Warmest regards,

Dear Steve,

I want to personally thank you for the extraordinary care you provided my wife during her breast cancer surgery and reconstruction. Your professionalism, expertise, humor and flexibility reflected the best at Mayo Clinic- we are truly lucky that we got to work with you. I genuinely appreciate the care you gave her and the encouragement you gave her to have reconstruction surgery as well. She is very happy with her decision and life has moved on in a good way for her.

Thanks again,

Dear Dr. Jacobson,

Thank you so very much for allowing me to shadow you last week. It was an incredible learning experience for me. It was so generous of you to take time out of your incredibly busy schedule to talk with me and to share some advice. It was a privilege to pick your brain. I think what struck me the most throughout the day was how passionate you are about your work and your patients. It is easy to see that you enjoy what you do and that you are very much respected and liked by everyone you work with. It is like you were born to do exactly what you are doing everyday, and that is very inspiring to see. I hope someday I can find my niche in medicine and be half as good of a doctor as you are. Thank you so much for such an awesome experience Dr. Jacobson. I won’t soon forget it!

Sincerely,

Dear Dr. Jacobson,

It is hard to put into words my gratitude for your kindness, your skill, and for giving up a Sunday afternoon to help me. I have to tell you that I saw Dr. Julia Files at Mayo Scottsdale and she saw your handiwork and truly exclaimed “Who was your surgeon, these are the best breasts I’ve seen, and I’ve seen a lot, if I ever need an operation, I want him!”

So now I’m feeling secretly smug about what is under my shirt! And I thank you very much for your skill, and reassurance, and your caring.

Fondly,

I debated doing breast reduction surgery for over a year, concerned about complications, expense, timing, and outcome. After visiting Dr. Jacobson a second time in his new office, I decided to proceed. Dr. Jacobson spent considerable time discussing the process, the risks, and the expected outcome, but, even more important, he focused on my particular situation and concerns. My entire experience with the surgery was positive and the outcome better than I had imagined. Dr. Jacobson, Lacy, and the staff at Ridges Surgical Center were remarkably personable and professional. Most notably, I felt I was treated with respect and caring all along the way. I recommend Dr. Jacobson and his team very highly.